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    KUC

    Legal

    Delete Account

    Applies to the kuc.app website and the KUC mobile app

    How to delete your account

    1. Sign in to your KUC account — on the website at kuc.app/signin, or in the KUC app.
    2. Open Account (the person icon in the header on the website, or the Account tab in the app).
    3. Scroll to "Delete account" and tap Delete my account.
    4. Confirm. Deletion is immediate and cannot be undone — there is no recovery period.

    What gets deleted

    • Your account itself (email address and encrypted password, held by our authentication provider).
    • Your profile details, such as a seller business name and WhatsApp number, if you had a seller profile.
    • Listings and other records owned by your account.

    What may be kept, and for how long

    • Support or contact-form messages you previously sent us, kept only as long as needed to resolve the inquiry (see our Privacy Policy).
    • Anonymous, aggregated analytics events that are not linked back to your identity once the account is gone.
    • Records we are required to keep for legal, security, or fraud-prevention purposes, for as long as the law requires.

    Need help?

    If you can't sign in, or want your data deleted without deleting the account, email [email protected] from the address linked to your account and we'll handle it within 30 days.

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